PREPARING A STAR PERFORMER FOR A NEW ROLE

Client’s Challenge:

This physician executive had been identified as the next CEO for a 130-person, rapidly growing primary care group that is viewed as a critical cornerstone of the healthcare system’s vision for the future. He would be taking over from the original founder of the group and assuming the role that a colleague with much longer tenure in the group had hoped to earn. The situation was politically charged.

Jane’s Solution:

Jane completed an interview 360 of key stakeholders that helped to identify and soften potential pockets of resistance. Working closely with the leader, she helped him develop executive presence and the ability to convey a clear vision for the organization as they prepared for massive growth. In just over a year, the group has grown to more than 200 physicians and counting. This leader is now playing a critical role in developing strategy and executing on the healthcare system’s plans to form an alliance with a prestigious academic medical center. He is successfully leading a culture shift from the small group practice mentality which it had when he first took over to becoming a key player in population health management across the region.